Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!
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Replying to @MojangSupport
Appreciate everything @MojangSupport but I believe a new issue has arisen and I don't know if you guys are aware because my realm was working perfectly but all of a sudden it says I never paid for it and that it needs to be renewed althouhgh I paid for it right after the update..
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Replying to @MojangSupport
Hi Mojang is there anyway to refund something i bought on the marketplace im live in Australia and im on Ps4, thank you.
Replying to @MojangSupport
Since the update I haven't been able to access the realm I'm working on. Others see I am in there but my screen says joining realm & building terrain. This doesn't change. I haven't been blocked from the realm as it's my work realm for Minecraft marketplace maps. Please help
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Replying to @MojangSupport
Hello I have a problem buying minecraft from Paysafecard When i press buy its takes me to a page where its says Invalid request Unfortunately we have not been difficult to process this request And no one responder to me my the support request
Replying to @MojangSupport
My Friends Account Got Hacked. When He said He forgot His Password, I realized that on my realm ( where his name used to be) There was now A new name (omaewamou242) With the SAME Skin. Please Help Me and My Friend.
Replying to @MojangSupport
i wanted a refund later because i am not able to play the game with my account.MineCraft said they are not able to give a refund since i paid by paysafecard. Then i asked MineCraft helps to play the game, and they told they gave me a refund already. i did not receive the money
Replying to @MojangSupport
I’ve been waiting 8 months for help with account recovery. How?
Replying to @MojangSupport
Been waiting since the 6th of June for support with a compromised account... Kinda beyond a joke now.
Replying to @MojangSupport
It's been 4 months since I made the ticket, and no answer... nice support!
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