Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!

May 21, 2020 · 4:57 PM UTC

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Replying to @MojangSupport
What’s the typical wait time for a response? I’m going on day 5 without hearing anything.
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^SP
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Replying to @MojangSupport
My account got hackad and the hacker changed the e-mail liked to it and it also changed my password I linked my transaction id in the mail but just got information that I already knew so I replyed to the mail and I have been wating for two months now and still haven’t got any mai
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^SP
Replying to @MojangSupport
I've emailed Mojang already, and reported a error a month ago to have no aid. My password reset emails aren't going through!
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I'm sorry for any delays in getting a response from us! We're working to respond to your ticket as soon as we possibly can. Thanks for your patience! ^AS
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Replying to @MojangSupport
My husband is having trouble logging in to his Java Edition account, contacted support 3 times, still got no answers. Pleas help us!
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^SP
Replying to @MojangSupport
Someone stole my account. I have emailed now three times and received no response. Please acknowledge receipt at least so I can know your company still exists.... for real!
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^SP
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