Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!

May 21, 2020 · 4:57 PM UTC

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Replying to @MojangSupport
For some reason their is no cave update. Please make cave update
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If you'd like to submit a suggestion, please visit feedback.minecraft.net/hc/en….
Replying to @MojangSupport
Sent in a support ticket on the 26th of July and still haven’t heard back I get you guys are having mad difficulty, but nearly 2 months have passed since I sent the ticket and I’m seeing people replying here and getting resolved in a couple days, what’s up with that?
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience!
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Replying to @MojangSupport
Anyone fixing kelp on bedrock? It's gets stuck on everything and you can't pick it up.
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If you think you've found a bug, please visit bugs.mojang.com/secure/Dashb… and report it so that the developers can see. ^RL
Replying to @MojangSupport
What a load of bull! I’ve emailed on behalf of my son months ago and I still do not have my issue resolved.. use actually closed it.. what kind of multi million pound company doesn’t have a helpline number or a callback response to your email..
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^CD
Replying to @MojangSupport
It's September, this was posted back in May. PLEASE fix this game as quick as you can. It's sad to see my favorite game fail like this so easily and constantly go down. All of my login info is correct, but it keeps telling me my info is wrong. Please fix these issues soon.
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^CD
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