Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!

May 21, 2020 · 4:57 PM UTC

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Replying to @MojangSupport
Hey high volume or not, but I've been waiting for a simple account request since June 24th. ... (815244) I really don't think that's OK
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I'm sorry for any delays in getting a response from us! We're working to respond to your ticket as soon as we possibly can. Thanks for your patience! ^AS
Replying to @MojangSupport
Salut,moi je joue dans la version pocket edition du jeu j'ai su qu'il y a des têtes personnalisées mais malheureusement il est impossible d'en avoir une même à l'aide d'une commande qui marche sur la java,pouvez vous me renseigner sur une méthode fonctionnelle pour le faire,Merci
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No worries! For technical help, please visit our Help site help.minecraft.net/hc/en-us and you can also check out our official wiki for more information. Thanks! ^AS
Replying to @MojangSupport
Any chance you can take a look at my account retrieval? I sent all the information in to receive access to an old account weeks ago and still haven't heard back. Should be a quick fix. pleeeeeease email is tcirrencione@gmail.com old username is rock5463
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^RL
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For technical help, please visit our Help site help.minecraft.net/hc/en-us. ^SP
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Replying to @MojangSupport
Hi ... I bought the game but I can’t download?!!
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^SP
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