Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!

May 21, 2020 · 4:57 PM UTC

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Replying to @MojangSupport
Issue with signing in. Was logged out of launcher and won't let me back in. Same with Mojang.com and Minecraft.net, I'm usually signed in but I have been logged out which is unusual. I've done all support tips I was given but none have seem to work.
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I'm sorry to hear that! It sounds like a temporary issue, so I would wait 30 minutes before logging in again and don't attempt to log in to any of our services. If you continue to have trouble, more info can be found here: help.minecraft.net/hc/en-us/…. ^AS
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Replying to @MojangSupport
Locked out of my account and I’ve emailed days ago about the issue and still have not gotten a response. I keep having wrong or incorrect email issues when logging in and have requested to password reset emails like 20 times and still haven’t received a single one. HELP
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I'm sorry for any delays in getting a response from us! We're working to respond to your ticket as soon as we possibly can. Thanks for your patience! ^AS
Replying to @MojangSupport
I still cant download my server Into realms, its telling me an error has occurred and I've tried several times now. This issue has not been fixed please keep working on fixing it!! I spent $20 on two realms and NEITHER IS WORKING.
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If you think you've found a bug, please visit bugs.mojang.com/secure/Dashb… and report it so that the developers can see. ^RL
Replying to @MojangSupport
Add crossovers please
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If you'd like to submit a suggestion, please visit feedback.minecraft.net/hc/en…. ^SP
Replying to @MojangSupport
Hi, I’ve purchased a Realm on iOS on the 23rd of June, right after the update dropped. It still says it’s unable to create the Realm while the purchase has succeeded. It’s almost been a month after I purchased it and I don’t want to pay again for something which I already did.
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Please check our FAQ at help.minecraft.net/hc/en-us/…. If you still require assistance with your Realm, please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to describe the issue, provide the name of the Realm, and your Username/Gamertag. ^JS
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