Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!

May 21, 2020 · 4:57 PM UTC

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Replying to @MojangSupport
Hello, I bought Minecraft java edition on my mobile because the site doesn't work on my pc and I can't sign into the launcher is there any way you could help me.
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^SP
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Replying to @MojangSupport
How can my friend fix his realm it eont let him on it after he paid for it be it still says cancelled
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^SP
Replying to @MojangSupport
hi i cant buy minecraft with my paysafe card can you pls help me iam really down and minecraft is a last thing that could make me better thanks for the reply
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For help with purchasing issues, please visit help.mojang.com/customer/por… ^SP
Replying to @MojangSupport
@MojangSupport We have a word whit my friends and we are like 8 peapole and we use the Command max player but isnt working it shows 5\8 but dont let any one to join ( Minecraft Bedrock PS4)
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We apologize for the inconvenience, but this is currently a known issue. The team is currently working on a fix that we hope to have out to everyone as soon as possible. Thank you for your patience while we work on the solution! ^RL
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Replying to @MojangSupport
I got hack a week ago and I changed my password and everything but I just realize they have changed my name. Can I still get my old name back or I'm I stuck with this new name?
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^RL
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