Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!

May 21, 2020 · 4:57 PM UTC

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Replying to @MojangSupport
podran ayudarme en Minecraft "intentamos iniciar sesion en tu cuenta de Microsoft pero ocurrio un error"
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I'm sorry to hear that happened! Please send us an email at help.minecraft.net/hc/en-us/… and we'll do our best to help you out. Remember to attach your Transaction ID in your email to us, if possible. ^AS
Replying to @MojangSupport
Hola juego en minecraft en el celular en la última versión no beta y noe deja jugar en Realms no en Servidores, por favor ayuda.
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. ^RL
Replying to @MojangSupport
I'm not able to connect to realms with my friends who play with me.
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I'm sorry about that! For more information regarding the status of Realms, check out nitter.vloup.ch/MojangStatus for current and future updates. ^SP
Replying to @MojangSupport
Hello, I bought a Minecraft account yesterday. But this does not work. Either you help me or I want my money back. I tried everything, new password, etc. Please help me, I did not pay € 23.95 for it that I can not play.
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I'm sorry you're having trouble! It sounds like a temporary issue, so I would wait 30 minutes before logging in again and don't attempt to log in to any of our services. If you continue to have trouble, more info can be found here: help.minecraft.net/hc/articl…. ^AS
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Replying to @MojangSupport
I've purchased the game, but when I open the launcher it says I need to bought it again. What can I do?
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When only the demo mode is accessible or it's asking you to pay again, this means that you're logging in with an account that doesn't contain a Minecraft profile/username or a copy of the game. please visit help.minecraft.net/hc/en-us/… for possible solutions. Thanks! ^AS
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