Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!

May 21, 2020 · 4:57 PM UTC

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Replying to @MojangSupport
Hey Mojang My friend and I were in his world together and then suddenly my power went out and when I try to join him my screen gets stuck in “Loading server” everytime I try to join him my ps4 gamertag is sbarreto77
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. ^JS
Replying to @MojangSupport
I'm trying to verify my email and it's not sending the verification code to my email.
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Please check that the emails aren't in your junk/spam folders. If the error persists, we may need to assist with account recovery. You can reach us here help.minecraft.net/hc/en-us/… with as much info about your account as possible. ^SP
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Replying to @MojangSupport
I just bought Minecraft and create a account and whatever I do, i can't sign in from my PC. Please help :(
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^SP
Replying to @MojangSupport
Hi there, I accidentally purchased a new Realm instead of re-activating my previous realm, is there any way to delete the new realm or get a refund? I haven't opened or played in this new realm yet. Thank you! :)
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^SP
Replying to @MojangSupport
I get an error in my ps4 in Minecraft about a CE-34878-0 can you help
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If you think you've found a bug, please visit bugs.mojang.com/secure/Dashb… and report it so that the developers can see. ^SP
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