Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!

May 21, 2020 · 4:57 PM UTC

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Replying to @MojangSupport
I need Your help , i want to Change my Email adress from mail.ru to gmail.com but everytime my request get denied.
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^RL
Replying to @MojangSupport
So for my friend on ps4 it doesn’t work like it just stays on the Mojang studios stuff and just stays there and does nothing please fix
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We apologize for the inconvenience, but this is currently a known issue. The team is currently working on a fix that we hope to have out to everyone as soon as possible. Thank you for your patience while we work on the solution! ^RL
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Replying to @MojangSupport
I've waited 2 days just to get an email to reset my password when literally in any other website it takes at most 15 minutes. Please help me
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID if possible. ^RL
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Replying to @MojangSupport
It's been over 3 months that my account was stolen and i have sended the ticket. Im still waiting for some help.
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I'm sorry for any delays in getting a response from us! We're working to respond to your ticket as soon as we possibly can. Thanks for your patience! ^AS
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Replying to @MojangSupport
Hey I’m trying to play with Xbox friends I done everything that you guys told me to do I signed in on my phone but it still says I don’t have a Microsoft account on my PS4
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Gamertag. ^SP
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