Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!

May 21, 2020 · 4:57 PM UTC

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Replying to @MojangSupport
This is soooo frustrating... I tried everything the website told me to do and I still can’t connect because of how my Microsoft account is set up I’ve never had this problem I even tried uninstalling the game on my xbox everything works fine on other devices but I need to know
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I'm sorry you're having trouble! For questions and further help, please visit nitter.vloup.ch/xboxsupport or support.xbox.com to investigate this further. Thanks! ^AS

Xbox Support (@XboxSupport) on X

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Replying to @MojangSupport
Hey could you nerf the new nether to many mobs
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No worries! If you haven't submitted that suggestion yet and you would like to, please visit feedback.minecraft.net/hc/en…. ^AS
Replying to @MojangSupport
Trying to reopen a realm on my Minecraft for Nintendo Switch and it's saying "Failed to open realm". Please, can y'all help me?
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I'm sorry you're having trouble! I would check out this article to get help with Realms: help.minecraft.net/hc/en-us/…. If you're still having trouble after, please send us an email at help.minecraft.net/hc/en-us/… and we'll do our best to help you out. Thanks! ^AS
Replying to @MojangSupport
I have email support cases submitted in April, May and July without any response. Password reset issues, not Java related. Can someone check if emails are being sent to me? Yes I have checked spam filters.
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I'm sorry for any delays in getting a response from us after waiting so long! We're working to respond to your ticket as soon as we possibly can to help you out. Thanks for your patience! ^AS
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Replying to @MojangSupport
hola, yo tengo un caso urgente "Your support request (967943) has been received." dos dias esperando una respuesta....por favor alguien que me ayude a solucionar el problema
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^RL
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