Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!

May 21, 2020 · 4:57 PM UTC

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Replying to @MojangSupport
Someone without my knowledge purchased minecraft java edition on my microsoft account a few minutes ago.. how do i get a refund??
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I'm sorry to hear that happened! Please send us an email at help.minecraft.net/hc/en-us/… and we'll do our best to help you out. ^AS
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It's currently a temporary issue we're looking into. I would check back in later on, try reinstalling and/or keep an eye out on nitter.vloup.ch/MojangStatus for any possible updates. Thanks for your incredible patience! ^AS
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Replying to @MojangSupport
Is it possible to make a bedrock world into a Java world
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For technical help, please visit our Help site help.minecraft.net/hc/en-us. ^AS
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Replying to @MojangSupport
Hey mojang team, im still having trouble logging in to Minecraft on ps4 at the moment and idk how to fix it
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Gamertag. ^SP
Replying to @MojangSupport
hello my name is Marcos I'm from Brazil, I bought my Minecraft in digital media for my PS4 but lately when I enter the game it doesn't load, it stays on a red screen written mojang So please I ask you to do an update to fix this screen bug
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We apologize for the inconvenience, but this is currently a known issue. The team is currently working on a fix that we hope to have out to everyone as soon as possible. Thank you for your patience while we work on the solution! ^RL
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