Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!

May 21, 2020 · 4:57 PM UTC

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Replying to @MojangSupport
ı send 2 gmail and i am waiting for answer almost 2 month
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I'm sorry for any delays in getting a response from us! We're working to respond to your ticket as soon as we possibly can. Thanks for your patience! ^AS
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Replying to @MojangSupport
I have been trying to get support for weeks and cannot get an answer. Bought ductales on xbox one for my daughter and it will not work. Microsoft verifies as purchased and says it is on Mojangs end. There are multiple reports of this from other users. Fix please.
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I'm sorry for any delays in getting a response from us! We're working to respond to your ticket as soon as we possibly can. Thanks for your patience! ^AS
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Replying to @MojangSupport
hey i cant upload worlds to a realm on switch, any idea why?
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We apologize for the inconvenience, but this is currently a known issue. The team is currently working on a fix that we hope to have out to everyone as soon as possible. Thank you for your patience while we work on the solution! ^RL
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Replying to @MojangSupport
Game keeps crashing on ps4 for us when going into the nether and we cant seem to make netherite armour either even tho we have everything we need 🤬🤬🤬 nightmare
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I'm sorry for any trouble you're having right now! It's currently a temporary issue we're looking into. I would check back in later on and keep an eye out on nitter.vloup.ch/MojangStatus for any possible updates. Thanks for your patience! ^AS
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Replying to @MojangSupport
Please help it's been 2 months and I'm still locked out of my account after you changed my password randomly without warning. I just want to play the game I purchased.
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^RL
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