Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!

May 21, 2020 · 4:57 PM UTC

2,023
58
42
1,103
help.minecraft.net/hc/en-us/…
55
1
62
Load newest
Replying to @MojangSupport
@MojangSupport I have an iPhone 6 and have had this problem since I bought the game. It won't let me play with friends or invite them to my games, even though I have the option activated when I start the game, it disappears and crashes.
2
For questions about Minecraft on mobile devices, please visit help.mojang.com/customer/por… ^SP
1
Replying to @MojangSupport
Hi there , I have accidentally deleted a world i was playing on and was wondering if it is possible to get it back please ... Thank you for the best game ever. I was a beta tester for it and have not stopped playing it .. love it
2
If you'd like to submit a suggestion, please visit feedback.minecraft.net/hc/en…. ^SP
Replying to @MojangSupport
so how do we get support? I've been playing minecraft for years but now all of a sudden my account settings are wrong, but within xbox everything is allowed, and the xbox is signed in, but minecraft has a problem with my account. how do I find out what the problem is?
2
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^SP
Replying to @MojangSupport
I can't access my account the password reset emails aren't even working, I'm guessing it's been compromised. Please respond quickly :( I'm in despair who stole my account anyway!?
3
2
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^SP
1
Replying to @MojangSupport
When I try playing my Minecraft world on ps4 an error occurs and closes the application, so I can’t play Minecraft at all. Is there an issue with Minecraft on the ps4?
2
If you think you've found a bug, please visit bugs.mojang.com/secure/Dashb… and report it so that the developers can see. ^SP
Load more