Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!

May 21, 2020 · 4:57 PM UTC

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I'm sorry for any delays in getting a response from us! We're working to respond to your ticket as soon as we possibly can. Thanks for your patience! ^AS
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Replying to @MojangSupport
hi mojang support i got a Problem that is not ok at all i already brought the minecraft Java Edition and Play the game very often but today i logged in with my acc and now it says that i didnt brought the Java Edition i tried everything but i cant do anything to get my acc back
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^RL
Replying to @MojangSupport
Hi ! So I have been more than an hour in the Minecraft mojang screen (the red one) but nothing happened it just stays there. I already tried closing and opening the app 4 times and I even turned off completely the PS4 and started again 3 times but nothing happens. What can I do ?
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID.
Replying to @MojangSupport
I try logging in it says that my email or password is wrong but its not, i also tried resetting my password and it wont send an email.. help me please!!
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^RL
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Replying to @MojangSupport
must be insanely high volumes because its already been 4 weeks that I've been waiting
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^SP
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