Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!

May 21, 2020 · 4:57 PM UTC

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Replying to @MojangSupport
I am unable to retrieve a password reset and have submitted a request to have it recovered. I've been waiting on a response for over 4 weeks now. How far behind are you guys right now?
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^SP
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Replying to @MojangSupport
@MojangSupport please add servers to Minecraft on PlayStation, every bedrock version of minecraft has it and PlayStation players don’t have it. If you do add it, please add the same servers that Minecraft Bedrock on Mobile has. Thanks. From, a Minecraft support.
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All available info on game updates can be found at help.minecraft.net/hc/en-us/…. ^SP
Replying to @MojangSupport
Hello Mojang Support. My Account got Hacked and my Email Adress and my Passwort got changed. i cant loggin or Something. My Username is MAdCatz602. I hope i can get my Account back
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I'm sorry to hear that happened! Please send us an email at help.minecraft.net/hc/en-us/… and we'll do our best to help you out. Remember to attach your Transaction ID in your email to us, if possible. ^AS
Replying to @MojangSupport
My world just got completely deleted by an mojan error. System crashed and when it restarted, it said it did not auto saved and gave me the option to click ok or cancel. I press cancel and it did nothing so I clicked ok thinking only my last work was not going to be saved but....
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I'm sorry to hear that happened! For technical help, please visit our Help site help.minecraft.net/hc/en-us. ^AS
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Replying to @MojangSupport
My account has been hacked, I emailed with all my transaction details from my original purchase from 2012 and have heard nothing back for 2 weeks! I am unable to log in to my account and play!!!! 😕
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I'm sorry for any delays in getting a response from us! We're working to respond to your ticket as soon as we possibly can. Thanks for your patience! ^AS
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