Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!

May 21, 2020 · 4:57 PM UTC

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Replying to @MojangSupport
I been wait for 2 days for a reply and never got 1 reply on my account and i need it badly.
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^RL
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Replying to @MojangSupport
so I downloaded the launcher and mincraft Windows 10 edition and its still saying that I need to buy Minecraft to access the launcher
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For technical help, please visit our Help site help.minecraft.net/hc/en-us. ^RL
Replying to @MojangSupport
On Java when I try and save a skin I upload the photo and the skin pops up but when I try and save it says “unable to save”
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For technical help, please visit our Help site help.minecraft.net/hc/en-us. ^RL
Replying to @MojangSupport
minha conta mojang foi roubada consegui recuperar a senha porem alteraram meu nik eu faço lives e com isto n consigo mais fazer as lives com um nik diferente do q eu uso
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^RL
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I'm really sorry you're having trouble! It sounds like a possible temporary issue that we're looking into, but if it's still happening later on, I would recommend looking into our Realms article here for further help: help.minecraft.net/hc/en-us/…. Thanks! ^AS
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