Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!

May 21, 2020 · 4:57 PM UTC

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Replying to @MojangSupport
This has been a great wild goose chase but I would like my account back now. Ahaha jk jk... unless?
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I'm sorry you're having trouble. If you haven't yet, please send us an email at help.minecraft.net/hc/en-us/… and we'll do our best to help. Remember to attach your Transaction ID in your email to us, if possible. Thanks! ^AS
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Replying to @MojangSupport
I have been having this problem for the past few hours. Can you help me fix this, my cousin really want to play this game. Thank you
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Please verify your game is synced with your Microsoft Live account in the profile settings page. If you continue to experience issues with your game after syncing, please contact us here and we will assist as soon as possible: help.minecraft.net/hc/en-us/… ^AS
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Replying to @MojangSupport
None of the realms that I’m in or the one that I made are showing up.
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I'm sorry you were having trouble before! The problem was temporary and should be resolved now. Thanks for your patience! ^AS
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Replying to @MojangSupport
Hi i just bought minecraft java last week but i didnt receive any email or any installation. They already deducted my money from the bank.
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^SP
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Replying to @MojangSupport
I don't know what you guys did, but enemies are more frequent and the difficulty was pushed up. Creepers are worse than ever. That last update bugged some things.
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If you think you've found a bug, please visit bugs.mojang.com/secure/Dashb… and report it so that the developers can see. ^RL