Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!

May 21, 2020 · 4:57 PM UTC

2,023
58
42
1,106
help.minecraft.net/hc/en-us/…
55
1
63
Load newest
Replying to @MojangSupport
I was playing minecraft just earlier this week, but when i tried to change my skin and play multiplayer i could not connect on the launcher even though i had internet connection. I also cannot log in on the website because when i click the log in button it doesnt change
2
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^JS
Replying to @MojangSupport
I can’t even use a skin pack I purchased, Everytime I choose a skin or something like that then leave Minecraft it resets all of my skins back to default, but now it’s saying that I didn’t even purchase the skin pack, I restarted game,now market doesnt work
2
If you think you've found a bug, please visit bugs.mojang.com/secure/Dashb… and report it so that the developers can see. ^RL
Replying to @MojangSupport
Hello guys, i was just wondering if there was anything there can be done, if i cant log into my really old minecraft acc and my email have been closed ages ago, because it got hacked. I know the email that have been used but i dont have the receipt because it was sooo long ago.
2
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^SP
Replying to @MojangSupport
I got a problem. I live in Panama and in the capital and when I try to enter any server it says "Authentication Servers are down for maintenance" I don't own a pirated copy, It's a Java edition, Some friends that live in the same city have the same problem.
2
If you think you've found a bug, please visit bugs.mojang.com/secure/Dashb… and report it so that the developers can see. ^RL
1
Replying to @MojangSupport
i think my account password has been changed because my email is correct but i dont have that email anymore i cant login and i filled out the support form but you cant contact me with that email anymore please help me ive had the same password ever since i made it help plz
1
1
Please send us an email at help.minecraft.net/hc/en-us/… with any working e-mail address and we will assist. Remember to attach your Transaction ID. ^RL
1
Load more