Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!

May 21, 2020 · 4:57 PM UTC

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Replying to @MojangSupport
guys i still don't have my account and he was just online unfriending some of my friends on hypixel this sucks. @MojangSupport ik that your busy but if you could please hurry before they destroy all of my hypixel friends and stats.
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience!
Replying to @MojangSupport
I have an issue signing into my Microsoft account on Bedrock, switch. After i successfully sign in, it mostly shows a blank screen with just the backround, and at most of the time it just tries to sign into my Microsoft account for eternity. Please fix this.
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Send us an email at help.mojang.com/customer/por… and we will assist. Please remember to attach your Gamertag. ^CD
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Replying to @MojangSupport
I'm stuck on the mojang studios title screen for at least 10 minutes now and I re-download and restarted it and its doing the same thing
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We apologize for the inconvenience, but this is currently a known issue. The team is currently working on a fix that we hope to have out to everyone as soon as possible. Thank you for your patience while we work on the solution! ^SP
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Replying to @MojangSupport
Hello, I haven’t played on my account in months and forgot my password. I sent a request to reset my password but have not gotten an email for days. I was hoping you could help.
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^SP
Replying to @MojangSupport
I have also problems , months age my minecraft acc get hacked(change pw+email). i send a support email to the team but for weeks(month) i not get a answer.
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^RL
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