@MojangSupport My packs* are missing/locked behind a paywall in Bedrock edition but ok in PS4. My Gamertag is WildAtlas: *Stranger Things*Skin Pack 2&3 *Magic,The Gathering*The Festive&MashUp*Campfire Tales*Redstone Specialist*Battle & Beasts 1 & 2. Thank you & regards, Anisa
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Replying to @OhmOmair
I'm sorry you're having trouble! For technical help, please visit our Help site help.minecraft.net/hc/en-us. ^AS

May 21, 2020 · 7:48 AM UTC

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Replying to @MojangSupport
Hi, I sent detailed info and they never replied. Still missing all of my skins!
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I'm sorry for any delays in getting a response from us! We're working to respond to your ticket as soon as we possibly can. Thanks for your patience! ^AS