@MojangSupport Can someone please contact me ASAP! I need the backup of why you have banned my sons account without evidence or discussion!! I look forward to his account being reactivated by close of play today!
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Replying to @ClaraCouchCASA
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^SP

May 20, 2020 · 9:17 PM UTC

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Replying to @MojangSupport
Over a week now and still nothing! I have now sent several emails. I want this resolved. Please DM me to resolve this rather than waiting weeks for someone to respond to a ticket! I look forward to hearing from you today!!
Replying to @MojangSupport
Another day and no response! It might sound stupid to you but for a teen in lock down mental health is paramount! Being able to play online is everything to him at the moment! You clearly have no evidence of wrong doing, so unblock him today!!
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I am now looking into consumer rights and gaining support. I want a response from you today! I am not going to just go away so send me the evidence you have or unblock his account. @MojangSupport