Can't get into Realms on Minecraft: Java Edition? Due to GDPR (minecraft.net/privacy/gdpr/ ) users under the age of 16 need parental consent to play on Realms. To set up parental consent on an account, visit minecraft.net/update-account.
874
48
23
398
Hello, I have a problem, I'm trying to log in with my account, but I forgot my password so I was trying to reset the password, but when I put my email, I don't get anything in my email, there is something very wrong, because when I'll create an account using the same email, help
1
Replying to @1ext3
I'm sorry to hear that's happening! Please send us an email at help.minecraft.net/hc/en-us/… and we'll do our best to help you out. Remember to attach your Transaction ID in your email to us, if possible. ^AS

May 18, 2020 · 1:31 PM UTC

1
Replying to @MojangSupport
well, I didn't get anything there, because I haven't bought the game yet, or something, so a long time later I went to create an account to actually buy the game, then I said that the email was already being used, and when I went put the email to reset the password,
1