I sent an email almost two months ago but until now it hasn't been replied to.. is that normal @MojangSupport?
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Replying to @HB104050
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience!

May 17, 2020 · 10:26 AM UTC

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maybe instead of running a Twitter that doesn’t say anything besides “make a ticket here” or “we are expecting delays” maybe make it so you can actually be a method of support because just saying that shit isn’t support it’s just redirecting.
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Would appreciate a reply as it’s been over a week since I sent an email and still not had a response