@MojangSupport sent a ticket out 17 days ago and still no reply. Still unable to play Minecraft. Not a word.
1
Replying to @CJSNOWY1
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience!

May 17, 2020 · 10:13 AM UTC

1
Replying to @MojangSupport
I understand you might have a backlog. Can you tell me how much longer my will children have to wait? Will it be another 17 days?