@MojangSupport hi, i tried to buy renewed realms subscription today but an error occured. I tried once again and again it said please check your credit card details and try again. Then i checked my card settings from my bank to be sure if online payments are on, and saw that...
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Replying to @is4anbul
To find out how to locate your transaction ID or retrieve it if you no longer have it, see help.minecraft.net/hc/en-us/… ^SP

May 15, 2020 · 5:49 PM UTC

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Replying to @MojangSupport
The only mail i recieved is the cancellation mail. I don't know what happened but i can send you the receipt from my bank. Also my player name is The_WonderfulOne, just in case you need it.
Replying to @MojangSupport
Hi again, i can send you my card's last 4 digits, expiration date and purhase date