@MojangSupport i paid £5 for a texture pack on the ps4 store. i had to always download and activate it every time i loaded the game which took about 5 minutes so i logged into my microsoft thinking it might help and now my game constantly crashes unless i don’t use the
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Replying to @jsr_2000_
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^JS

May 15, 2020 · 10:42 AM UTC

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Replying to @MojangSupport
your website isn’t working, i also don’t have an email confirming my purchase so i don’t have a transaction ID
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@MojangSupport okay thanks mojang very helpful