@MojangSupport Can we get some kind of ticket status or statistics on how many tickets you're dealing with? We bought Minecoins on 06 March and haven't had any luck or response of any kind. I can't get coins from you, and @XBoxSupport won't give me my money back. Unacceptable.
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^SP
May 14, 2020 · 10:24 PM UTC