@MojangSupport Hi. I bought Minecraft in November 2010 (still have receipts), now when I try email recovery of my account, I get no email. I don't think I've booted it since 2011
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Replying to @AlexRoseGames
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^SP

May 14, 2020 · 4:46 PM UTC

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Replying to @MojangSupport
hi, it's been 17 months, have you got time to reply to my ticket yet?
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Please send us an email at msft.it/6015XIYt1 and we will assist. Remember to attach your Transaction ID and account name / Gamertag.
Replying to @MojangSupport
is this still happening? it's been 4 weeks, surely this is like 2 clicks to fix my account
Replying to @MojangSupport
Hi, it's been 4 months and no reply and I still can't access my account
Replying to @MojangSupport
hi, I've been waiting 8 months for a response. can you please fix my account? 8 months to use a product you paid for is pretty beyond the pale