@MojangSupport I have ticket opened since May 1 but no response yet. My daughter paid for minecraft coin, got transaction id in her email but balance is not being deposited into her minecraft gamer profile. Support request #596079. 6 days with no human response is not acceptable.
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^SP
May 7, 2020 · 9:15 PM UTC