@MojangSupport Hi. I'm getting a "Failed to Load Character 1" when going in to change skins (specifically to a pack I purchased yesterday). This occurs on Windows 10, Nintendo Switch and Android. Can you assist?
1
I'm sorry to hear that's happening! For technical help, please visit help.minecraft.net/hc/en-us/…. You can also send us an email at help.minecraft.net/hc/en-us/… and we'll take a look for you. Thanks! ^AS
May 6, 2020 · 2:56 PM UTC