@MojangSupport @Minecraft I wrote a support ticket two months ago, providing my transaction ID and asking for help. Since then I contacted you several times, but I never heard back from you.
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Replying to @seitesieben
I'm sorry for any delays from us! We're working to respond to your ticket as soon as we can. Thanks for being incredibly patient! ^AS

May 6, 2020 · 2:41 PM UTC

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Replying to @MojangSupport
Hi, is it really realistic that you didn't get around to my ticket from March 30th because it seems highly unlikely and I'm getting really tired of no reaction at all.
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^RL
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