@MojangSupport i know you guys request a transaction id but my card company only lets me go back to 2016 before they start charging to make transaction id. if i shared the date purchased and under what name, could that work? thanks! [trying to recover account]
2
Replying to @Kesqe
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^RL

May 5, 2020 · 11:29 PM UTC

1
Replying to @MojangSupport
I’ve been unable to get in contact with you guys via email through many attempts. Is there anyway I can get help through direct messages or something?