@MojangSupport Are you guys still answering support tickets? I submitted a request regarding a stolen account with transaction ID at the beginning of April and had an automated response that didn't help and then nothing.
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Replying to @RobLind51617264
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^RL

May 5, 2020 · 9:04 PM UTC

1
Replying to @MojangSupport
Still not heard anything back regarding this. Someone, somewhere is enjoying the game I bought but it isn't me! how about you guys refund me so I can set up a new account and rebuy? my patience is wearing thin, just seen that some people have been waiting 4 months?!