@MojangSupport My account was hacked sometime last month, but my account is almost a decade old and I do not have the purchase ID for it anymore. Someone else now controls my account; how on earth do I get it back? Tried emailing support and got no help whatsoever.
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Replying to @NomicakesAU
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. ^SP

May 2, 2020 · 7:13 PM UTC

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Replying to @MojangSupport
I have done once already. The moment I said I did not have the purchase ID due to how old the account is, the rep said he couldn't do a thing and then straight up stopped replying to me. Awful customer service. A ten year old account, gone.
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