@MojangSupport hello, I contact you again cause this is the second time you closed a ticket of mine without giving me any answer. For the first time I waited a month, now 2 weeks, and the ticket just got closed again. Can you guys help me somehow, pls?
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Replying to @Rodrorg
Please reply to the email of your original request, or submit a new one and someone will assist you as soon as possible. If you receive an automated response that does not pertain to your issue, please reply to that email to get to a human agent! ^SP

Apr 30, 2020 · 11:52 PM UTC

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Replying to @MojangSupport
I did it through the Mojang support plataform, so I got no email. I also sent another ticket following the first issue, but that means I will have to wait 2 weeks more, and that eventually it might get closed again without giving me any answer...