@MojangSupport I have trouble with getting on my account and I don't receive the password reset emails. I need help please
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Replying to @Ex0r3ck
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^SP

Apr 30, 2020 · 10:43 PM UTC

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Replying to @MojangSupport
I bought the game several years ago and I have no transaction ID anymore. I have sent an email 3 weeks ago and got no answer. Is there anything I can do? I just need a hint, so I know which email is connected to my account. Maybe the first and the last letter or sth. like that.
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^SP