@MojangSupport i am severely dissapointed with the customer service (or lack of!) i have recieved, i hope you take this comment to heart... and fix my issue! i cant access my account, it is an old account that i no longer have email access to.
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^SP
Apr 30, 2020 · 10:01 PM UTC
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