@MojangSupport hi, I’ve been trying to reset my password on minecraft since November now. I eventually received a reply but it was a very generic email which did not help, when I responded I received the same email again and now have not received a reply in a month... (1/2)
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Replying to @aussiethetics
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^RL

Apr 29, 2020 · 6:30 PM UTC

1
Replying to @MojangSupport
Hi, appreciate this but I am not getting anything other than a generic response that does not solve my issue, this has been ongoing for more than 4 months now which is unacceptable for a paid game