Replying to @JohannesBiallas
I'm sorry to hear that happened! If you haven't already, please send us an email at help.minecraft.net/hc/en-us/… and we will do our best to assist. If you have, I'm sorry for the delay in response! Remember to attach your Transaction ID in your response to us. ^AS

Apr 29, 2020 · 10:48 AM UTC