Can't get into Realms on Minecraft: Java Edition? Due to GDPR (minecraft.net/privacy/gdpr/ ) users under the age of 16 need parental consent to play on Realms. To set up parental consent on an account, visit minecraft.net/update-account.
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I sent an email to support@minecrafthelp.zendesk.com twice. The launcher says I have to purchase the game even though I purchased it a long time ago. Can you assist?
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Replying to @DougNew39035554
I'm sorry for any delays from us! We're working to respond to your ticket as soon as we can. Thanks for being incredibly patient! ^AS

Apr 29, 2020 · 9:27 AM UTC