@MojangSupport I bought minecraft for my stepson on microsoft. Mojang is saying we did not buy it. How do I fix?
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Replying to @2footgiraffe
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. ^RL

Apr 27, 2020 · 8:22 PM UTC

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Replying to @MojangSupport
"Your support request (577503) has been received." No responses. HELP!
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I'm sorry for any delays in getting a response from us! We're working to respond to your ticket as soon as we possibly can. Thanks for your patience! ^AS
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Replying to @MojangSupport
Thank you. We filled out the form. Look for JoeyiS.
Replying to @MojangSupport
They stopped responding