@MojangSupport Have 2 children. Purchased about 750 Minecraft coins on my MS account for both of them (have proof of purchase). Went into my daughter's Minecraft, purchased a few items of clothing....a few mins later - no coins left!
My son got nothing - and no coins left either!
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^AF
Apr 25, 2020 · 11:04 PM UTC