@MojangSupport I'm tweeting you here as I've literally given up on your horrible embarrassing support team, I have never seen anything like it. I have for the past 2 months tried to get a new password. But all I get is automated bot answers.. Ticket: 275993
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Replying to @joakim_liden
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^JS

Apr 24, 2020 · 7:51 AM UTC

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Replying to @MojangSupport
Yes, the exact same place I've sent so many tickets to already. With my transaction ID, username and email address. I have for the sake of it sent a new ticket now as you requested, let's see if an actual human reads it this time.