@MojangSupport An account was opened on a University email account that the user no longer has access to for password resets. Tickets have gone unanswered since January. The linked Discord is community members only. Please respond to tickets 503922 or 234271 (or me) and thanks.
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I'm very sorry but we cannot expedite specific requests. We'll continue working through requests in the order received and hope we can resolve your issue soon! ^SA
Apr 23, 2020 · 12:53 AM UTC