@MojangSupport I wanted to know how I get in touch with someone from the support to explain my situation, because of several attempts by e-mail until today I never managed to solve my problem
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Replying to @oManiinho
While we can't help with account-specific issues here, you can reach us at the link below, and provide as much account information as possible (username/email/Transaction ID/purchase date/etc): help.minecraft.net/hc/en-us/… and we'll respond as soon as possible ^SA

Apr 22, 2020 · 6:13 PM UTC

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Replying to @MojangSupport
the problem is that i have already sent many requests like this, and none has an answer that can help me, and the main reason is that the account was transferred to my email but i can prove everything, i have been since 2017 without the account just wanted to play