@MojangSupport hello i have a problem, i'm trying to log in to my account but i can't say that her information is wrong. Has it any relation to the fact of doing a few months without logging in?
2
Replying to @Nicolas92008723
For help recovering an old Minecraft account you can't access, please contact us at the link below, and provide as much information about your account as possible (username, email, Transaction ID, purchase date, etc.) help.minecraft.net/hc/en-us/… ^SA

Apr 22, 2020 · 1:50 AM UTC

2
Replying to @MojangSupport
When I lost my account for the first time, did you give me a different password and email when it came time to talk to the support team to put the email you gave me or mine?
Replying to @MojangSupport @Nicolas92008723
@MojangSupport what do you do if you can't access the email address, or the transaction date at all?