@MojangSupport my son’s account has purchased Minecoins but they have not appeared. Error messages come up saying purchase is in process and then it glitches and gets stuck. It’s been doing this since last week. Help!!
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I'm sorry about that! Please contact us at our help page, and remember to attach a picture of your receipt from purchasing the minecoins, your gamertag (Microsoft / Xbox Live Account), and total amount of minecoins missing: help.minecraft.net/hc/en-us/… ^SA
Apr 22, 2020 · 12:56 AM UTC