Hey @MojangSupport since the introduction of “new”Minecraft my son can’t play the new version! 😔. Playing on PS4. We only ever get this message.Pretty sure our data isn’t full. Any help? Please!!!!! It’s been months and we still can’t fix it!
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While we can't help with account-specific issues here, you can reach us at the link below, and provide as much account information as possible (username/email/Transaction ID/purchase date/etc): help.minecraft.net/hc/en-us/… and we'll respond as soon as possible ^SA
Apr 18, 2020 · 7:45 PM UTC
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