@MojangSupport I have tried several times now contacting curstomer support over a stolen account, and it has now been weeks without hearing anything back, and yes I included my Transaction ID in the support request.
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Replying to @Balphagor_
Sorry about the long delay you're experiencing! We try to respond to tickets as quickly as possible in the order they were received, and appreciate your continued patience! ^SA

Apr 18, 2020 · 2:52 AM UTC

1
Replying to @MojangSupport
Going on a month now and the thief is still running around with my account. Will I be hearing back any time before May?!