We have fixed the Windows 10 code error. You can log in to our Mojang account and redeem your Windows 10 code if you purchased Java Edition BEFORE October 18, 2018. If you're eligible, you have until midnight PST on Monday, April 20 to redeem your code. minecraft.net/en-us/article/…

Apr 17, 2020 · 7:03 PM UTC

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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^AF
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience!
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^JS
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All available info on game updates can be found at help.minecraft.net/hc/en-us/…. ^SP
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I'm sorry for any delays from us! We're working to respond to your ticket as soon as we can. Thanks for being incredibly patient! ^AS